The importance of using a bug tracking tool

There is no such thing as a 100% bug-free software or application. Everybody makes mistakes, even if they are highly skilled and experienced programmers. Additionally, there is no guarantee that even a high-quality application will function correctly for a definite period of time.

A bug tracking tool can be used by either a sole developer or a large team to help them be more organized, as it allows them to track and manage all of the critical defects and issues of the application. All bug tracking tools pursue the same goal but have different interfaces and may also provide different functionality.

So if you’re an agency delivering different types of web projects, then you’ll need a bug and user acceptance tracking tool to help you manage the feedback and bugs logged during user acceptance testing.

Here are some more advantages of using a bug tracking system

Deliver high-quality product

A bug tracking tool helps ensure that the flaws in the product are detected and fixed as early as possible. If a bug could not be fixed before the official launch of the product, the development team could at least remove the buggy feature and fix it for the next iteration. The tool can track issues and analyze the efforts taken by the team to fix the problems.

It can also act as a website feedback tool where stakeholders and end users can log their feedback, so you can spend more time fixing rather than searching. This helps the development team deliver a more efficient product with fewer bugs on-time within a given budget.

Easy bug monitoring

One of the biggest advantages of using a bug tracking system is that it allows companies to keep a detailed record of all the bugs detected, who detected and fixed them, and how long it took to fix a particular bug.

This system helps provide reliable metrics that team members can refer to in the future to know the types of defects and errors previously reported. The team can look up the bugs on the system and make necessary changes in the codes and run it through the testing phase again.

Reduce development cost

By using a bug tracking tool, the development and QA team can determine which bugs to prioritize. This allows them to concentrate on high priority issues instead of wasting their time on smaller defects, which significantly improves their productivity while reducing the cost of development.

Better customer satisfaction

Most bug tracking systems also allow end users to report issues or bugs, as well as other feedback, directly on the application. The feedback from customers can then be analyzed and applied through product modifications.


If you have an agency that delivers web projects, you may want to look up a reliable bug and feedback tracking tool, like Userback. This will save you time by allowing you to manage feedback for all your web apps in one place. It also makes it easier for the development team to fix bugs as early as possible, which helps reduce the cost of development.

This tool also allows you to integrate a WordPress feedback tool into your website to automatically display the feedback widget on all the pages of your WordPress site. For more information, visit their website at: